Returns Policy
Returns & Exchanges
We understand — sometimes a piece doesn’t feel quite right.
At Malai, we want every item to feel like a second skin, not a second guess. If your order isn’t what you hoped for, we accept returns and exchanges within 7 days of receiving your item, as long as it’s:
- Unworn and unwashed
- In original condition and packaging
- Returned within 7 days of delivery
We do not cover return shipping at the moment, as we’re a small-batch brand still growing. But we’ll walk you through every step with care.
To request a return or exchange, email us at woven@malailifestyle.com with your order number and reason. We'll take it from there.
Thank you for supporting slow fashion, and for understanding the love and labor behind each piece!